Option 3: BT (bluetooth), in my case it was OFF Option 2: WIFI Provider = And select the last one. In my case I modified only 3 options, but I recommend verifying a 4 option that in my case was fine, but I have read on the internet that some have it different, verify that the network is in wifi_int. Once inside this menu we will look for the WIFI configuration, So everything pointed to the firmware.Īll Samsung TVs have a so-called 'Service MENU', which is hidden, look for how to access the internet, in the case of my TV it was MUTE + 1 + 8 + 2 + POWER, the TV must be on the stand by (off but connected to power). Then I tried to update the TV software, but I still had the same problem. Thus discarding the wifi module and the main board. Then I thought that it was a malfunction in the main board and I also changed it, and to surprise, the problem continued. When it happened, I first thought it would be the TV's wifi module, I bought a new module, but this did not solve the problem. If you only use wifi connection, you may just change the value to wifi_int_only In case it does, just re-enter the menu service and change it to wifi_int

you want to switch to cable connection? Not sure if answering yes will cause the issue again.

When wifi is connected if you insert your lan cable back it will prompt you with the question: Do. Even the factory reset would not revert the 'wired' mode to wifi_int. my neighborhood networks showing up including my hotspot connection.Īpparently the 'wired' connection specified in the service menu should be read as 'wired only' as we have other modes like 'wifi_int_only' or 'wifi_ext only'. Press and hold simultaneously RETURN and PLAY/Pause to restore the pairingĮnter the Samsung service menu/option and set connection from 'wired' to 'wifi_int,' shut down and restart tv. I tried a factory reset from the service menu, with the only result of remote controller to be unpaired from tv. had same problem on my qe65q6, it would only connect via ethernet, when trying to use wifi no networks were found and gave and error about unknown Mac address for the wifi interface.

How to find mac address on samsung tv